Rhinestone Biz is very proud of it's reputation for providing excellent products at great prices with unsurpassed customer service. We are pleased to share the thoughts of some of our customers with you. These come to us completely unsolicited, usually in the form of responses to our shipments.
==Kate from Atlanta, GA
This was my first time ordering from Rhinestone Biz. My package arrived earlier that I expected, which is always a plus! The rhinestones were true to color and are the quality I expected. I looked around at several other sites, but Rhinestone Biz was the easiest to navigate and the best value for the quantity. The sizing charts were easy to follow and helped me pick out exactly what size would work. I would most definitely order from this site again!
== Brittany from Clemmons, NC
I just wanted to send you an email to let you know how pleased I am with your company and products! I emailed you guys to ask a question about stock and had a reply in less than 20 minutes (and I’m on EST and it was early morning here) – your customer service is second to none! Shipping time was exactly as promised! Aside from the anxiety of tackling this project I cannot wait to get started to see the finished product! You definitely have a repeat customer! Fingers crossed that I can get more business and I will be a REGULAR customer! Thank you again!!
== Cindi from Westland, MI
Your value (VALUE BRIGHT™) rhinestones are the best and I have "converted" many of my customers and the dance studio director to using them over Swarovski!! And your customer service is superb!! Thanks again!
== Masha from Palatine, IL
I am extremely pleased with your company! That shipping was so fast it scared me!!! I will definitely order again!!!
== Tricia from Jacksonville, FL
This is my second time, ordering and I love the speedy delivery and respond I'm a customer for life now.
== Jeffrey from Carlsbad CA
Folks, Just wanted to drop you a line of thanks for a minor product problem and subsequent replacement, no questions asked. It showed up in the mail 2 days later. Nice to experience a company doing it right these days.
== Jesse from Tarneit AUSTRALIA
Thanks a lot for everything . It's my pleasure to order goods from your company who do look after their customers . I'll highly recommend it to all my friends.
== Jill from Urich, MO
Your company is AWESOME!!! Thanks so much for the super FAST shipping!! I will be doing business again!!
== Jessica from Rockton, IL
I just wanted to send you an email praising your service. I have ordered from Rhinestone Biz 3 times and remain completely impressed each time I order from you. My order was placed the night of Sept. 21st and I just received my order in the mail today, Sept. 24th, WOW! My orders always come so quickly and accurately, and you have the best selection and price by far! Keep up the good work, you have my business guaranteed!
== Robin from North Ridgeville, OH
I am very impressed with the customer service your company provides! I really appreciate the ability to receive answers to my questions instantaneously with your Live Chat feature, and the email responses from Patty are fast too! My order made it all the way across the country in 30-odd hours, and the shipping price was very reasonable! Imagine my surprise when I opened my package and found that everything was wrapped in a nice padded casing --- the items were all safe and sound. All of my precious gems were glittering and beautiful, and I am very happy to have found such a wonderful company. You have created a very loyal customer! I will be telling all of my friends about you!.
== Carol from Palm Springs, CA
I recently purchased a few items from your website, and I wanted to say that I am extremely happy with the whole process. I used the "live help" option, and the person that helped me was very knowledgeable, friendly, and helpful. I received my items very quickly, and the items were even better than I had anticipated. I will be using your company again very soon.
== Sherry from Paragould, AR
Just wanted to let you know I was very satisfied with help I received choosing colors and the prompt delivery. I will recommend Rhinestone Biz to all my friends. 5 stars.
== Sally from Jonesport, ME
Just want to thank your company for a great product. I live in Maine and I make x-mas ornaments with these crystals and depend on this to heat my home for the winter. You people are GREAT!!!
== Karen from New Ross, IRELAND
Just wanted to say excellent service and great delivery!!
== Sofia from San bernardino, CA
Just wanted you to know I recieved my shipment Your Awsome cant belive the the promptness, I also like the VALUE BRIGHT - glad you also add them to your selection.
== Gail from Plymouth, MA
To whom it may concern, Thxs for the quick response and shipping. I received my items yesterday. You guys are great to do biz with. I would recommend your company any time.
== Michael from Wilkesboro, NC
Ok, that was amazingly FAST! Ordered Friday, received it today (Monday)! Coast to coast in just 1 business day! Thanks so much!
== Stephanie from Rolling Hills Estates, CA
Hi! Thank you for having customer sign ins and order history. I could not find my remaining crystals, and was worried I would order the wrong thing. But with your foresight, I found my order history, just placed my order and am happily awaiting my crystals! :o) Thanks so much!
== Sally from Newberry, SC
I just wanted to say how satisfied I am with my first order from your company. I ordered my stones on Thursday and I received them on Monday. AWESOME.. Your pricing is very reasonable. I stone my granddaughters' pageant dresses and it is so important to have good quality stones for this. Also, so great to be able to get them quickly without having to travel to buy them!!
== Rochelle from West Jordan, UT
Just wanted to let you know that I love your GREAT prices and SPEEDY shipping!!!
== Carol from Broken Arrow, OK
Good morning! I received my order yesterday. THANK YOU - THANK YOU - THANK YOU - I'm amazed at the fast service and really appreciate it! You'll be hearing from me frequently!!
== Tracey from Cork City, Ireland
Hi, I ordered some crystals from you last week and I received them in the post this morning. ... from the U.S.A to Southern Ireland in 9 days thats fantastic service!Thanks to all of you for such a prompt ,efficient service. The crystals are stunning especially the leaf diamond,very unusual. Thanks again,its a pleasure doing business with you. Regards.
== Kim from Wellington, FL
I just received an order I placed last week, and wanted to say how pleased I was with the EXTREMELY fast service. So pleased, I just placed another order! I was hoping to get the same great, fast service again! The website is very easy to navigate and makes ordering quickly a breeze!
== Jackie from Elgin, IL
Thanks for the note, it was very thoughtful to send the head's up. It's refreshing to know that behind the website and phone number, the company and all involved with it are human! I really appreciate the customer service you, Patty and everyone else at Rhinestone Biz provide...It's the same philosophy I use with my customers... something unfortunately that many others out in the business world lack. You all stand out from the crowd of many in what you do.
== Jill from New Milford, CT
Thank you so much for all of your help and kind words. I did call the local post office and received additional info. It seems that the package was too small and the mail carrier missed it yesterday." I am hopeful to be getting the package today, but who knows...
Thanks for staying on top of this situation for me. I will use your site again in the future, but maybe for now on, I'll use fed ex!
== Kay from Petal, MS
My order came amazingly fast! Thanks
== Valeisha from Alexandria, VA
I am glad that I found your website. My daughter does competition dancing. This is the first year that I have had to rhinestone her costumes my self your website has been a great help I have found every color that I need. And you have been excellent with getting them too me in time to complete her costumes in time for competition.
== Coppelia from Perth, Australia
AMAZING! Fantastic, quick delivery to Australia - Thanks!
== Kimberly from Saugus, CA
I just wanted to thank you again for being so gracious to lend us a table cloth, and help us with our stone collection last night. It was VERY nice of you.
I will be sure to let everyone that needs rhinestones know what great customer service you gave me.
== Andrea from Pataskala, OH
Got the shipment very fast. Thank you!
== Tara from Jacksonville, FL
Patty, Just wanted to say thanks for waiving that handling fee on my order I placed with you...I got the package today and saw your note! That was VERY nice! And just so you know, when I need to order more, I'll be ordering from your company again!! Thanks and have a great holiday season!
== Patty from Plano, TX
I meant to tell you (way before this) that I received my order and all was in good order. Thank you so much for being so prompt and accurate. Great customer service!
== Karen from Lenox, MA
I received my order in the mail this morning. Excellent service, thank you so much.
== Catherine from Walterstown, Cork, Ireland
I have just received confirmation that all transactions have been declined and everything is ok. Thank you again for your prompt attention to the matter and for actually taking the time to ring me personally.
If I need to place an order for rhinestones in the future I will definately look up your site again
== Debra from Carnegie, PA
Thank you for your prompt response, once again. Your customer service is tops! Shipment today is fine. I was concerned that it wouldn't ship until Monday and that would have posed a problem for me. Your prompt shipment is sincerely appreciated particularly in light of your unexpected volume of orders for 30ss crystal FBs. I will be in need of rhinestone orders in the future and will definitely be back. Thanks again.
== Dolores from Palm City, FL
I just received my order. I want to thank you for your prompt service. It was nice to see it packaged in a Swarovski envelope. That assures me I am getting real Swarovski stones. I'm sure there are imitations on the market. These are beautiful. I can't wait to use them. Again, thank you for your fast service.
== Robin from Aubrey, TX
You guys ROCK!!!!!! Thanks!
== Cassandra from Miranda, CA
Thanks so much for all your time and attention. I know this is a lot of work for the small order I placed, (so far!). I can tell good service really matters to you. It matters to me too. It's also nice to have suppliers close by to cut down on shipping time. Mail is super slow up here in the hills so I always pad the expected date by a few. No matter, I'm out of town Wed-Fri so hopefully it will be here when I get back. Best wishes,
== Karen from Seal Beach, CA
Thanks for always being so prompt! I just received my order.
== Nicollette from Tucson, AZ
Thank you for your prompt reply! I got back into town yesterday and my stones were waiting. Perfect timing! Thank you and I will definitely be ordering from you all again!
== Judy from Wausaukee, WI
I just want to tell you how pleased I am with my order. I received it yesterday, used some of the stones today. They are beautiful, I love them. And they were ship in a very timely fashion. Thank you very much.
== Traci from Naples, FL
I just wanted to commend you on your ultra fast shipping! I ordered on a Saturday,,,it was shipped that day and arrived on Tuesday! - You guys rock!
== Jan from Hot Springs, AR
Thank you for excellent customer service. I am impressed with your company because when I had a concern there was an actual human to answer my questions. I only wanted Swarovski crystals because they are the best on the market. I got the email that my order had shipped and it was great when I received my shipment today! The order is just as I ordered, and the quality is excellent.
I will order from you again in the future as I am 100% satisfied!
== Lea from Las Vegas, NV
Thank you so much for the package. I am amazed how quickly you took care of my order and had it shipped immediately. I am a first time buyer and am impressed with your service and quality. I plan on ordering more from you. Have a great weekend! Oh, when you get the Montana Blue Flatbacks, call or email to let me know.